Can not identify imap mail outlook com

A common issue!

When you can't identify an IMAP mail account in Outlook.com, it's usually due to one of the following reasons:

  1. Incorrect email address or password: Double-check that you're using the correct email address and password for your Outlook.com account.
  2. IMAP not enabled: Make sure that IMAP is enabled for your Outlook.com account. You can do this by following these steps:
    • Sign in to your Outlook.com account.
    • Click on the gear icon () in the top right corner.
    • Select "View all Outlook settings" from the dropdown menu.
    • Scroll down to the "Accounts" section.
    • Click on "Edit" next to your email account.
    • Under "Account settings", toggle the switch next to "IMAP" to the "On" position.
  3. Outlook.com account not set up correctly: If you're trying to set up an IMAP account in Outlook.com, ensure that you've followed the correct setup process. You can refer to Microsoft's official documentation for setting up IMAP in Outlook.com.
  4. Firewall or antivirus software blocking IMAP: Firewalls or antivirus software might be blocking the IMAP connection. Try temporarily disabling these programs or configuring them to allow IMAP connections.
  5. Outdated Outlook.com account settings: If you've recently changed your Outlook.com account settings, it might take some time for the changes to propagate. Try restarting your email client or waiting for a few hours before trying again.
  6. IMAP server settings incorrect: Verify that your IMAP server settings are correct. The IMAP server settings for Outlook.com are:
    • Server: imap-mail.outlook.com
    • Port: 993
    • Encryption: SSL/TLS
    • Authentication: Password

If none of these solutions work, you can try resetting your Outlook.com account settings or seeking further assistance from Microsoft Support.