Can not send charter e mail attachment from samsung note 9
Frustrating!
It's possible that there's an issue with sending email attachments from your Samsung Note 9 using Charter email. Here are some troubleshooting steps to help you resolve the issue:
- Check your email settings: Ensure that your email account is set up correctly on your Note 9. Go to Settings > Accounts > Charter Email, and verify that your email address, password, and server settings are correct.
- Check attachment size: Charter may have a file size limit for attachments. Try reducing the size of the attachment or splitting it into smaller files to see if that resolves the issue.
- Check email client: Try using a different email client, such as Gmail or Outlook, to see if the issue is specific to the Charter email app.
- Clear cache and data: Clear the cache and data of the Charter email app to see if that resolves the issue. Go to Settings > Apps > Charter Email > Storage > Clear Cache and Clear Data.
- Check for updates: Ensure that your Note 9 and Charter email app are up to date. Go to Settings > Software update > Download updates manually to check for updates.
- Disable and re-enable email account: Try disabling and re-enabling your Charter email account on your Note 9. Go to Settings > Accounts > Charter Email, and toggle the switch to disable the account. Wait for a few seconds and then toggle it back on.
- Contact Charter support: If none of the above steps resolve the issue, contact Charter's customer support to see if there are any known issues with sending email attachments from their servers.
If you're still having trouble, you can also try using a third-party email client like Microsoft Outlook or Mozilla Thunderbird to see if the issue is specific to the Charter email app.
I hope these troubleshooting steps help you resolve the issue and send your email attachments successfully!