Can royal mail change delivery address
Yes, Royal Mail can change the delivery address for a parcel or package. Here are the steps to follow:
- Contact Royal Mail: You can contact Royal Mail's customer service team by phone, email, or through their website. You can find their contact details on their website.
- Provide the necessary information: When you contact Royal Mail, you will need to provide the following information:
- The tracking number or reference number for the parcel
- The new delivery address
- The reason for the change (if applicable)
- Check the parcel's status: Before making any changes, Royal Mail will check the parcel's status to ensure it is still in their system and has not been delivered or returned to sender.
- Make the change: If the parcel is still in their system, Royal Mail will update the delivery address and send a confirmation email to the sender and the new recipient.
- Confirm the change: Once the change is made, Royal Mail will send a confirmation email to the sender and the new recipient. The sender will also receive an updated tracking number or reference number.
Note: Royal Mail may charge a fee for changing the delivery address, depending on the circumstances. For example, if the parcel has already been dispatched and the change is made after the parcel has left their premises, they may charge a fee for the change.
Additionally, Royal Mail has specific rules and restrictions for changing delivery addresses, such as:
- The change must be made before the parcel is delivered or returned to sender.
- The new delivery address must be a valid and deliverable address.
- The change must be made by the sender or the original recipient.
- Royal Mail may refuse to make changes to the delivery address if they deem it necessary to ensure the security and integrity of the parcel.
It's always best to check with Royal Mail directly for their specific policies and procedures for changing delivery addresses.