Can royal mail redeliever the same day
According to Royal Mail's guidelines, they offer a same-day re-delivery service for certain types of mail and packages. Here are the details:
Same-Day Re-delivery Service:
- Royal Mail Special Delivery Guaranteed by 1pm: If your item is not delivered by 1 pm, Royal Mail will re-deliver it the same day, free of charge.
- Royal Mail Special Delivery Guaranteed by 9am: If your item is not delivered by 9 am, Royal Mail will re-deliver it the same day, free of charge.
- Royal Mail 24: If your item is not delivered by 6 pm, Royal Mail will re-deliver it the same day, free of charge.
Eligibility:
To be eligible for same-day re-delivery, your item must meet the following criteria:
- The item must be a tracked parcel or letter.
- The item must be sent using a Royal Mail Special Delivery or Royal Mail 24 service.
- The item must be undelivered due to the recipient not being available or the item being refused.
How to request same-day re-delivery:
If your item is not delivered and you want to request same-day re-delivery, you can:
- Contact Royal Mail Customer Service: Call them on 03457 740 740 (UK only) or +44 3457 740 740 (international).
- Use the Royal Mail app: If you have the Royal Mail app, you can track your item and request re-delivery through the app.
- Visit a Royal Mail Post Office: Take your item to a Royal Mail Post Office and ask the staff to assist you with re-delivery.
Remember to check the Royal Mail website or contact their customer service to confirm the same-day re-delivery service is available for your specific item and location.