Can send mail but not receive gmail 2016

A classic issue!

If you're unable to receive emails in Gmail but can send them, it's likely due to one of the following reasons:

  1. Spam filter issues: Gmail's spam filter might be flagging your incoming emails as spam. Check your Spam folder to see if any emails are being sent to you, but not delivered to your inbox.
  2. Email client configuration: Ensure that your email client (e.g., Outlook, Thunderbird) is configured correctly. Check your account settings, server settings, and port numbers to ensure they match Gmail's recommended settings.
  3. Firewall or antivirus software: Firewalls or antivirus software might be blocking incoming emails. Try temporarily disabling them to see if it resolves the issue.
  4. Gmail account settings: Check your Gmail account settings to ensure that:
    • Your account is not suspended or disabled.
    • Your email address is not blocked by Gmail's terms of service.
    • Your account is not set to "Vacation mode" or "Out of office" mode.
  5. DNS issues: DNS (Domain Name System) issues can cause email delivery problems. Run a DNS lookup on your domain name to ensure that your DNS settings are correct.
  6. Email server issues: If you're using a custom email server, ensure that it's functioning correctly and not experiencing any issues.
  7. Gmail's known issues: Check Gmail's known issues page to see if there are any reported issues affecting email delivery.

To troubleshoot the issue, you can try the following:

  1. Check your email client's logs to see if there are any error messages related to email delivery.
  2. Use Gmail's built-in troubleshooting tool to diagnose the issue.
  3. Try sending an email to yourself from a different email account to see if it's delivered successfully.
  4. Contact your email provider's support team for assistance, as they may be able to help you resolve the issue.

I hope this helps you identify and resolve the issue!