Can send mail but not receive gmail 2016
A classic issue!
If you're unable to receive emails in Gmail but can send them, it's likely due to one of the following reasons:
- Spam filter issues: Gmail's spam filter might be flagging your incoming emails as spam. Check your Spam folder to see if any emails are being sent to you, but not delivered to your inbox.
- Email client configuration: Ensure that your email client (e.g., Outlook, Thunderbird) is configured correctly. Check your account settings, server settings, and port numbers to ensure they match Gmail's recommended settings.
- Firewall or antivirus software: Firewalls or antivirus software might be blocking incoming emails. Try temporarily disabling them to see if it resolves the issue.
- Gmail account settings: Check your Gmail account settings to ensure that:
- Your account is not suspended or disabled.
- Your email address is not blocked by Gmail's terms of service.
- Your account is not set to "Vacation mode" or "Out of office" mode.
- DNS issues: DNS (Domain Name System) issues can cause email delivery problems. Run a DNS lookup on your domain name to ensure that your DNS settings are correct.
- Email server issues: If you're using a custom email server, ensure that it's functioning correctly and not experiencing any issues.
- Gmail's known issues: Check Gmail's known issues page to see if there are any reported issues affecting email delivery.
To troubleshoot the issue, you can try the following:
- Check your email client's logs to see if there are any error messages related to email delivery.
- Use Gmail's built-in troubleshooting tool to diagnose the issue.
- Try sending an email to yourself from a different email account to see if it's delivered successfully.
- Contact your email provider's support team for assistance, as they may be able to help you resolve the issue.
I hope this helps you identify and resolve the issue!