Can we trigger a mail using servicenow scripting in servicenow

Yes, you can trigger a mail using ServiceNow scripting in ServiceNow. ServiceNow provides a built-in API called "Email" which allows you to send emails programmatically using scripts.

Here are the general steps to trigger a mail using ServiceNow scripting:

Create a new script in ServiceNow:
- Go to the "Scripting" module in the ServiceNow instance.
- Click on "New" to create a new script.
- Choose the "Email" API and select the "Send Email" operation.
Define the script:
- In the script, you need to define the email properties such as the recipient, subject, and body.
- You can use ServiceNow's scripting language, called "GlideScript", to define the script.
- For example:
```
var recipient = '[email protected]';
var subject = 'Test Email';
var body = 'This is a test email sent using ServiceNow scripting.';
```

var email = new Email(); email.setRecipient(recipient); email.setSubject(subject); email.setBody(body);

email.send();

3. Trigger the script:
    * You can trigger the script using various methods such as:
        + Using a trigger: You can create a trigger that runs the script when a specific event occurs, such as when a ticket is created or updated.
        + Using a scheduled job: You can schedule the script to run at a specific time or interval.
        + Using a button: You can create a button on a form that runs the script when clicked.

Here is an example of how you can trigger the script using a trigger:
```groovy
// Trigger the script when a ticket is created
when (event.type == 'create') {
    var ticket = event.record;
    var recipient = ticket.getContact().getEmail();
    var subject = 'New Ticket Created';
    var body = 'A new ticket has been created with the following details: ' + ticket.getShortDescription();

    var email = new Email();
    email.setRecipient(recipient);
    email.setSubject(subject);
    email.setBody(body);

    email.send();
}

Note: Make sure to test the script in a non-production environment before deploying it to production. Also, ensure that the script is properly secured and follows ServiceNow's security guidelines.

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Can we trigger a mail using servicenow scripting in servicenow