Can you claim royal mail 2nd class not delivered

The frustration of not receiving a parcel!

Yes, you can claim for a missing Royal Mail 2nd Class parcel. Here's a step-by-step guide to help you through the process:

Before you start:

1. Check the Royal Mail website for any updates on your parcel's status. You can track your parcel using the tracking number provided by the sender.
2. Make sure you have the following information ready:
   • Your name and address
   • The sender's name and address
   • The tracking number (if available)
   • The date the parcel was sent
   • The estimated delivery date

Claiming for a missing parcel:

1. Contact Royal Mail: Visit the Royal Mail website (www.royalmail.com) and click on "Contact Us" at the top of the page. Fill out the online form with the required information.
2. Fill out the Missing Postal Item form: You can download and print the Missing Postal Item form from the Royal Mail website or request one by calling their customer service number (03457 740 740).
3. Submit your claim: Complete the form and attach any supporting documentation, such as:
   • A copy of the sender's receipt or proof of posting
   • A copy of the tracking information (if available)
   • A letter explaining the circumstances of the missing parcel
4. Wait for a response: Royal Mail will investigate your claim and respond to you within 5-7 working days. If they're unable to locate your parcel, they'll provide a refund or replacement.

Additional tips:

• Make sure you report the missing parcel within 12 months of the estimated delivery date.
• Keep a record of your claim, including the date you submitted it and any correspondence with Royal Mail.
• If you're unable to resolve the issue with Royal Mail, you can also contact the sender to see if they can provide any assistance.

Remember to stay calm and patient throughout the process. Good luck, and I hope you receive your parcel soon!