Can you e mail amazon customer service about a product

Yes, you can email Amazon customer service about a product. Here's how:

  1. Go to Amazon's Help & Customer Service page: www.amazon.com/help
  2. Click on "Contact Us" at the top of the page.
  3. Select the reason for your contact from the dropdown menu, such as "Order or Product Issue".
  4. Fill out the contact form with your name, email address, and a detailed description of your issue. You can also attach photos or documents to support your request.
  5. Click "Submit" to send your email.

Alternatively, you can also contact Amazon customer service through their online chat service, which is available 24/7. To access the chat service, follow these steps:

  1. Go to Amazon's Help & Customer Service page: www.amazon.com/help
  2. Click on "Contact Us" at the top of the page.
  3. Click on "Start Chat" to initiate a chat session with a customer service representative.
  4. A chat window will open, and you can type your message to the representative.
  5. The representative will respond to your message, and you can continue the conversation until your issue is resolved.

You can also contact Amazon customer service by phone or mail, if you prefer. Here are the phone numbers and mailing addresses:

Phone:

Mail:

Please note that Amazon's customer service hours are 24/7, but response times may vary depending on the volume of requests.