Can you mail warby parker glasses for repair

Yes, Warby Parker does offer a repair service for their glasses. If your Warby Parker glasses need repair, you can mail them back to their repair center for fixing. Here's how it works:

  1. Check if your glasses are eligible for repair: Warby Parker only repairs glasses that are still under warranty or have a valid repair request. You can check your warranty status or contact their customer service to see if your glasses are eligible.
  2. Gather your glasses and packaging: Make sure you have all the necessary parts, including the frames, lenses, and any other components. You'll also need to include a return shipping label and a note with your contact information.
  3. Fill out the repair request form: You can find the repair request form on Warby Parker's website or by contacting their customer service. Fill out the form and include it with your glasses.
  4. Mail your glasses: Send your glasses to Warby Parker's repair center using the return shipping label. Make sure to use a trackable shipping method, such as USPS or UPS, and keep a record of your tracking number.
  5. Wait for your glasses to be repaired: Warby Parker's repair center will receive your glasses and fix them as quickly as possible. You'll receive an email when your glasses are ready to be shipped back to you.
  6. Receive your repaired glasses: Once your glasses are repaired, Warby Parker will ship them back to you using a trackable shipping method. You'll receive an email with tracking information so you can monitor the status of your package.

Warby Parker's repair service typically takes 2-4 weeks to complete, but this may vary depending on the complexity of the repair and the volume of repairs they're processing. If you have any questions or concerns about the repair process, you can contact Warby Parker's customer service for assistance.

It's worth noting that Warby Parker only repairs glasses that are still under warranty or have a valid repair request. If your glasses are no longer under warranty, you may need to pay for the repair or consider purchasing a new pair.