Canada post personalized mail customer guide

Here is a comprehensive customer guide for Canada Post's Personalized Mail service:

What is Personalized Mail?

Personalized Mail is a service offered by Canada Post that allows you to add a personalized message, name, or logo to your mailpieces. This service is ideal for businesses, organizations, and individuals who want to make a lasting impression and stand out in a crowded mailbox.

Benefits of Personalized Mail

  1. Increased brand recognition: Personalized Mail helps to build brand awareness and recognition by adding your company's logo or name to your mailpieces.
  2. Improved customer engagement: Personalized Mail encourages customers to engage with your brand by adding a personal touch to your mailpieces.
  3. Enhanced professionalism: Personalized Mail helps to establish your business as professional and reputable by using your company's logo and name.
  4. Cost-effective: Personalized Mail is a cost-effective way to promote your brand and communicate with customers.

How to Use Personalized Mail

  1. Choose your mailpiece: You can use Personalized Mail on a variety of mailpieces, including letters, postcards, and envelopes.
  2. Design your message: Use Canada Post's online design tool or your own design software to create your personalized message, name, or logo.
  3. Upload your design: Upload your design to Canada Post's website or bring it to a Canada Post location.
  4. Order your mailpieces: Order your personalized mailpieces online or at a Canada Post location.
  5. Print and mail: Canada Post will print and mail your personalized mailpieces on your behalf.

Design Requirements

  1. File format: Acceptable file formats include PDF, JPEG, and PNG.
  2. Resolution: The resolution should be at least 300 dpi.
  3. Color mode: The color mode should be CMYK.
  4. Size: The design should be sized to fit the mailpiece you are using.
  5. Content: The design should not contain any copyrighted material or offensive content.

Fees and Pricing

  1. Setup fee: There is a one-time setup fee of $25 for new customers.
  2. Design fee: There is a design fee of $10 per design.
  3. Printing fee: The printing fee varies depending on the size and quantity of your mailpieces.
  4. Mailing fee: The mailing fee varies depending on the weight and destination of your mailpieces.

Tips and Best Practices

  1. Keep it simple: Keep your design simple and easy to read.
  2. Use a clear font: Use a clear and legible font to ensure your message is easy to read.
  3. Use high-contrast colors: Use high-contrast colors to make your design stand out.
  4. Proofread: Proofread your design carefully to ensure there are no errors.
  5. Test your design: Test your design on a small sample before ordering a large quantity.

Contact Information

If you have any questions or need assistance with Personalized Mail, you can contact Canada Post at:

Phone: 1-866-607-6307 Email: [email protected] Website: canadapost.ca/personalizedmail

I hope this guide helps you get started with Canada Post's Personalized Mail service!