Canada post previous tenants mail

A common question!

In Canada, Canada Post has a process in place to handle mail addressed to previous tenants or occupants of a property. Here's what you need to know:

What happens to mail addressed to previous tenants?

When a tenant moves out of a property, any mail addressed to them will typically be held at the local post office or delivery office for a period of time. This is usually 30 days, but it can vary depending on the specific circumstances.

How can I retrieve my mail?

If you're the new tenant or occupant of the property, you can contact the local post office or delivery office to inquire about retrieving your mail. You'll need to provide proof of identity and proof of residency at the new address.

What if I'm not the new tenant?

If you're not the new tenant, but rather a family member, friend, or someone else who needs to retrieve the mail, you'll need to provide written authorization from the new tenant or occupant. This can be in the form of a letter or email, and it should include the following information:

  1. The name and address of the new tenant or occupant
  2. The name and address of the person authorized to retrieve the mail
  3. A statement indicating that the new tenant or occupant has given permission for the mail to be released to the authorized person

What if the mail is not retrieved?

If the mail is not retrieved within the holding period, it will be returned to the sender as "undeliverable" or "address unknown." In some cases, the sender may be able to update the address and re-send the mail.

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