Cancel a redelivery royal mail
To cancel a redelivery with Royal Mail, you can follow these steps:
Method 1: Online
- Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
- Click on "Track a parcel" and enter your tracking number.
- Click on the "Delivery options" tab.
- Click on "Cancel delivery" and follow the prompts to confirm the cancellation.
Method 2: Phone
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Tell the customer service representative that you want to cancel a redelivery.
- Provide your tracking number and the reason for cancellation (if requested).
- Follow the representative's instructions to confirm the cancellation.
Method 3: In-person
- Take your parcel to your local Royal Mail delivery office.
- Inform the staff that you want to cancel a redelivery.
- Provide your tracking number and the reason for cancellation (if requested).
- The staff will assist you in cancelling the redelivery.
Important notes:
- You can only cancel a redelivery if the parcel has not been delivered yet.
- If the parcel has already been delivered, you will need to contact the sender to arrange for a return or collection.
- If you are unable to cancel the redelivery online or over the phone, you may need to visit a Royal Mail delivery office in person.
Remember to keep your tracking number handy, as you will need it to cancel the redelivery.