Cancel royal mail postage label
To cancel a Royal Mail postage label, you'll need to follow these steps:
Method 1: Online Cancellation
- Go to the Royal Mail website (www.royalmail.com) and log in to your account.
- Click on "Track a parcel" and enter the tracking number of the parcel you want to cancel.
- Click on "View details" and then "Cancel parcel".
- Follow the prompts to confirm the cancellation.
Method 2: Phone Cancellation
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Provide the tracking number of the parcel you want to cancel.
- Follow the instructions given by the customer service representative to cancel the parcel.
Method 3: In-Person Cancellation
- Take the parcel and the original postage label to your local Royal Mail Post Office.
- Show the parcel and the label to the Post Office staff.
- They will cancel the parcel and provide you with a cancellation receipt.
Important Notes:
- You can only cancel a parcel if it has not been dispatched or if it's still in transit.
- If the parcel has already been delivered, you'll need to contact the recipient to arrange for the parcel to be returned to you.
- Cancellation fees may apply, depending on the reason for cancellation and the type of service used.
- If you're cancelling a parcel due to an error on your part (e.g., incorrect address), you may be charged a fee.
Remember to keep a record of the cancellation, including the tracking number, date, and time of cancellation, in case of any disputes or issues.