Cancel sky tv by email
To cancel your Sky TV subscription by email, you'll need to follow these steps:
- Log in to your Sky account online: Go to the Sky website (www.sky.com) and click on "My Sky" at the top right corner of the page. Enter your email address and password to log in.
- Click on "Account" and then "Manage my account": Once you're logged in, click on the "Account" tab and then select "Manage my account" from the dropdown menu.
- Scroll down to the "Services" section: In the "Manage my account" page, scroll down to the "Services" section.
- Click on "Cancel a service": Click on the "Cancel a service" button next to the Sky TV subscription you want to cancel.
- Choose your reason for cancellation: You'll be asked to select a reason for cancelling your Sky TV subscription. You can choose from a list of options or select "Other" and provide a brief explanation.
- Confirm your cancellation: Once you've selected your reason for cancellation, you'll be asked to confirm that you want to cancel your Sky TV subscription. Make sure you're sure before clicking "Confirm".
- Send the cancellation email: After confirming your cancellation, you'll receive an email with a cancellation reference number. Make sure to keep this number safe, as you may need it to resolve any issues with your cancellation.
Here's an example email you can use as a template:
Subject: Cancellation of Sky TV Subscription
Dear Sky Customer Service,
I am writing to inform you that I would like to cancel my Sky TV subscription, effective [insert date of cancellation]. My account details are as follows:
- Account name: [Your name]
- Account number: [Your account number]
- Subscription type: Sky TV
I would like to cancel my subscription due to [insert reason for cancellation]. I have been a loyal customer for [insert length of time] and have enjoyed the service, but I have decided that it is no longer suitable for me.
Please confirm receipt of this email and let me know what steps I need to take next. I would appreciate it if you could also provide a cancellation reference number.
Thank you for your time and assistance.
Sincerely,
[Your name]
Please note that you may need to provide additional information or proof of cancellation, so make sure to keep a record of your email and any subsequent correspondence with Sky.