Cancelled order mail to both

Here is an example of a cancelled order email that can be sent to both the customer and the supplier:

Subject: Cancellation of Order #XXXXX

Dear [Customer/Supplier Name],

Re: Order #XXXXX

We regret to inform you that we have cancelled Order #XXXXX, which was placed on [Date] for [Product/Service]. This decision was made due to [Reason for cancellation, e.g. "unforeseen circumstances" or "change in business priorities"].

As a result, we will not be proceeding with the order, and we will not be making any further payments to you. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

If you have already shipped the order, please return any goods to us at [Return address]. We will provide a full refund for the cancelled order once we receive the returned goods.

If you have any questions or concerns, please do not hesitate to contact us at [Your contact email/phone number]. We appreciate your cooperation in this matter.

Thank you for your understanding.

Best regards,

[Your Name] [Your Company Name] [Your Contact Information]

This email template provides a clear and concise message to both the customer and the supplier, explaining the reason for the cancellation and the next steps to be taken. You can customize it to fit your company's specific needs and branding.