Cannot attach file in hotmail outlook
Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you attach a file in Hotmail (Outlook.com):
Check the file size and type
- Make sure the file you're trying to attach is not too large. Hotmail has a file size limit of 20 MB.
- Ensure the file type is supported. Hotmail allows attachments in the following formats:.doc,.docx,.xls,.xlsx,.ppt,.pptx,.pdf,.txt,.jpg,.jpeg,.png,.gif,.bmp,.zip,.rar,.7z.
Check your browser and settings
- Ensure you're using a supported browser: Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari.
- Check your browser's settings:
- Ensure cookies are enabled.
- Check if your browser's pop-up blocker is blocking the file attachment window.
- Try disabling any browser extensions that might be interfering with the attachment process.
Try attaching the file again
- Log out of Hotmail and log back in.
- Try attaching the file again. If it still doesn't work, try attaching a different file to see if the issue is specific to the file you're trying to attach.
Check for any errors or messages
- If you're still having trouble, check the error message or notification you receive when trying to attach the file. This might give you a clue about what's going wrong.
Additional troubleshooting steps
- Try attaching the file from a different location, such as a cloud storage service like Google Drive or Dropbox.
- If you're using a third-party email client, try attaching the file directly from the Hotmail website.
- If none of the above steps work, try resetting your Hotmail account's settings or contacting Microsoft Support for further assistance.
I hope these steps help you resolve the issue and successfully attach your file in Hotmail (Outlook.com)!