Cannot attach files in hotmail ie 10
A frustrating issue!
There could be several reasons why you're unable to attach files in Hotmail using Internet Explorer 10. Here are some troubleshooting steps to help you resolve the issue:
- Check your browser settings: Ensure that your browser is set to allow file attachments. In Internet Explorer 10, go to Tools > Internet Options > Security > Custom Level. Under "Downloads", make sure "File download" is set to "Enable" or "Prompt".
- Update your browser: Ensure that you're running the latest version of Internet Explorer 10. You can check for updates by going to Settings > Update & Security > Windows Update.
- Disable add-ons: Sometimes, add-ons can interfere with file attachments. Try disabling all add-ons and then re-enabling them one by one to identify the problematic add-on. To disable add-ons, go to Tools > Manage Add-ons.
- Clear browser cache: Clearing your browser cache can resolve issues with file attachments. Press Ctrl + Shift + Delete to open the "Delete Browsing History" window, and then select "Temporary Internet files and website files" and "Cookies" to clear.
- Check your Hotmail account settings: Ensure that your Hotmail account settings allow file attachments. Go to Settings > More Settings > Attachments and ensure that "Allow attachments" is enabled.
- Try a different browser: If you're still having issues, try using a different browser, such as Google Chrome or Mozilla Firefox, to see if the problem persists.
- Check for malware: Malware can interfere with file attachments. Run a full scan with your antivirus software to ensure your system is free from malware.
- Reset Internet Explorer settings: If none of the above steps work, you can try resetting Internet Explorer settings to their default values. To do this, go to Tools > Internet Options > Advanced > Reset.
If none of these steps resolve the issue, you may want to try contacting Microsoft Support or Hotmail Support for further assistance.