Cannot click on from to sort my mail in rediffmail

I'm here to help you with that!

It's possible that the "From" column is not clickable to sort your mail in Rediffmail due to a few reasons. Let's try some troubleshooting steps:

  1. Check if the column is enabled for sorting: Go to the Rediffmail settings by clicking on the gear icon () at the top right corner of the page. Then, click on "Settings" and select "Mail Settings". Look for the "Columns" or "Display" settings and ensure that the "From" column is enabled for sorting.
  2. Check if the column is not being used as a filter: Sometimes, Rediffmail might be using the "From" column as a filter instead of a sorting option. Try removing any filters that might be applied to the "From" column.
  3. Try refreshing the page: Sometimes, a simple page refresh can resolve the issue. Try refreshing the page by clicking on the refresh button or pressing F5.
  4. Check for browser extensions or add-ons: If you're using any browser extensions or add-ons, they might be interfering with the sorting functionality. Try disabling them temporarily to see if it resolves the issue.
  5. Clear browser cache and cookies: Clearing your browser cache and cookies can sometimes resolve issues with web applications like Rediffmail. Try clearing your browser cache and cookies and then try sorting your mail again.
  6. Contact Rediffmail support: If none of the above steps work, you can try contacting Rediffmail's customer support for further assistance. They might be able to help you resolve the issue or provide more specific guidance.

I hope these steps help you resolve the issue and get your mail sorted in Rediffmail!