Cannot get mail the connection to the server failed outlook

The frustrating "Cannot get mail, the connection to the server failed" error in Outlook!

Don't worry, I'm here to help you troubleshoot and potentially fix the issue. Here are some steps to follow:

Step 1: Check your internet connection

  1. Ensure your internet connection is stable and working properly.
  2. Restart your router and modem to rule out any connectivity issues.

Step 2: Check your Outlook settings

  1. Open Outlook and go to File > Account Settings > Account Settings.
  2. Select your email account and click on "Change" next to "Server Settings".
  3. Verify that your server settings are correct:
    • Server name: Check if it's correct and matches your email provider's settings.
    • Port: Ensure it's set to the correct port number (e.g., 993 for IMAP or 587 for SMTP).
    • Authentication: Make sure it's set to the correct authentication method (e.g., SSL/TLS or STARTTLS).
  4. Click "OK" to save your changes.

Step 3: Check your email provider's settings

  1. Contact your email provider's support team to ensure their servers are not experiencing any issues.
  2. Check their website or social media for any known outages or maintenance.

Step 4: Disable and re-enable your email account

  1. Go to File > Account Settings > Account Settings.
  2. Select your email account and click on "Change" next to "Account Settings".
  3. Uncheck the box next to "Enable this account" and click "OK".
  4. Wait for 30 seconds to a minute.
  5. Go back to File > Account Settings > Account Settings and re-check the box next to "Enable this account".
  6. Click "OK" to save your changes.

Step 5: Run the Outlook Test Email Account

  1. Go to File > Account Settings > Account Settings.
  2. Click on "Test Email Account" at the bottom of the window.
  3. Follow the prompts to test your email account.

Step 6: Reset your Outlook profile

  1. Go to File > Account Settings > Manage Profiles.
  2. Select your profile and click "Reset".
  3. Follow the prompts to reset your profile.

Step 7: Reinstall Outlook

  1. If none of the above steps work, you may need to reinstall Outlook.

If you've tried all these steps and still can't get your email to work, it's possible that there's an issue with your email provider's servers or your internet connection. You may want to contact your email provider's support team or a network administrator for further assistance.

I hope these steps help you resolve the issue!