Cannot open attachments in yahoo mail on android

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you open attachments in Yahoo Mail on your Android device:

  1. Check your device's settings: Ensure that your device's settings allow attachments to be downloaded and opened. Go to Settings > Apps > Yahoo Mail > Permissions and make sure that "Storage" and "Download files" are enabled.
  2. Update Yahoo Mail app: Ensure that you're running the latest version of the Yahoo Mail app. Go to the Google Play Store, search for Yahoo Mail, and update the app if an update is available.
  3. Clear app data and cache: Clearing the app's data and cache can sometimes resolve issues. Go to Settings > Apps > Yahoo Mail > Storage > Clear data and Clear cache.
  4. Check attachment file types: Some file types might not be supported by Yahoo Mail or your device. Try downloading attachments in different formats, such as PDF, DOCX, or ZIP.
  5. Disable any third-party apps: If you have any third-party apps installed that might be interfering with Yahoo Mail, try disabling them temporarily to see if it resolves the issue.
  6. Check your internet connection: Ensure that your internet connection is stable and working properly. A slow or unstable connection might prevent attachments from downloading.
  7. Try downloading attachments in a different browser: If you're using the Yahoo Mail app, try downloading attachments in a different browser, such as Google Chrome or Mozilla Firefox, to see if the issue persists.
  8. Check for any pending updates: If you're using an older version of Android, check for any pending updates to your operating system. Sometimes, updates can resolve issues with specific apps.
  9. Contact Yahoo support: If none of the above steps resolve the issue, you can contact Yahoo support for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

If you're still experiencing issues, please provide more details about the error message you're seeing or the specific attachment type that's not opening. I'll do my best to help you troubleshoot the issue!