Card block mail example bajaj finserv

Here is an example of a card block mail sent by Bajaj Finserv:

Subject: Your Card has been Blocked for Security Reasons

Dear [Customer Name],

We have blocked your [Card Type] card (Card Number: [Card Number]) for security reasons. This decision was made to protect your account from unauthorized transactions.

Reason for Block:

Your card was used for a transaction that did not match your usual spending pattern. We take the security of your account very seriously and have taken this step to prevent any potential fraud.

What to Do:

To reactivate your card, please follow these steps:

1. Contact our Customer Care team at [phone number] or [email address] to verify your identity and confirm that the block was not caused by any fraudulent activity.
2. Provide the required documents to support your identity and address.
3. Once verified, we will reactivate your card and send you a new card with a new card number.

Important:

• Please do not attempt to use your blocked card for any transactions.
• If you have any outstanding transactions, please contact our Customer Care team to resolve the issue.
• We recommend that you keep your card details and PIN secure to prevent unauthorized use.

Thank you for your cooperation.

Best regards,

Bajaj Finserv Customer Care Team

Note: This is just an example and the actual mail sent by Bajaj Finserv may vary.