Change royal mail collection
You're referring to the changes made by Royal Mail to their collection services!
In recent years, Royal Mail has undergone significant changes to their collection services, including:
- Postbox closures: Royal Mail has been closing postboxes across the UK, citing declining mail volumes and the increasing use of online services. As of 2022, over 2,000 postboxes have been closed since 2013.
- Collection point consolidation: Royal Mail has been consolidating their collection points, reducing the number of locations where mail can be collected. This has led to longer walking distances for customers and reduced accessibility for those with mobility issues.
- Increased reliance on parcel lockers: Royal Mail has been investing in parcel lockers, which allow customers to collect their parcels at a convenient time. While this has improved convenience for some, it has also led to concerns about the impact on traditional post offices and the loss of face-to-face customer service.
- Changes to collection times: Royal Mail has adjusted their collection times, with some areas having earlier or later collection times. This has caused inconvenience for customers who rely on specific collection times.
- Introduction of parcel sorting offices: Royal Mail has been building new parcel sorting offices, which have replaced some traditional mail centers. While these offices are designed to improve efficiency, they have also led to job losses and concerns about the impact on local communities.
These changes have been implemented to adapt to the decline in mail volumes and the increasing demand for parcel delivery services. However, they have also raised concerns about the impact on customer convenience, accessibility, and the role of post offices in local communities.
What specific changes have you experienced with Royal Mail's collection services?