Chat online royal mail

You can contact Royal Mail online through their website or social media channels. Here are some ways to get in touch:

Royal Mail Website:

  1. Visit the Royal Mail website at www.royalmail.com.
  2. Click on the "Help" tab at the top of the page.
  3. Select the type of query you have (e.g. tracking, delivery, returns, etc.).
  4. Fill out the online form with your details and query.
  5. Submit the form and a member of the Royal Mail team will respond to your query.

Royal Mail Social Media:

  1. Follow Royal Mail on Twitter at @RoyalMail.
  2. Send a direct message (DM) to Royal Mail with your query.
  3. Royal Mail usually responds to DMs within a few hours.

Royal Mail Online Chat:

  1. Visit the Royal Mail website and click on the "Help" tab.
  2. Click on "Chat with us" at the bottom of the page.
  3. A chat window will open, and you can type your query to a Royal Mail representative.
  4. The representative will respond to your query in real-time.

Royal Mail Phone Number:

  1. Call Royal Mail's customer service number on 03457 740 740 (Monday to Friday, 8am to 6pm).
  2. Follow the automated menu to speak to a representative.

Royal Mail Post Office:

  1. Visit your local Post Office branch.
  2. Speak to a Post Office representative with your query.
  3. They will be able to assist you with your query or direct you to someone who can.

Remember to have your tracking number or other relevant details ready when contacting Royal Mail to help them assist you with your query.