Chicos returns by mail

Chicos FAS is a popular clothing store that offers a wide range of fashionable and affordable clothing for women. If you're looking to return an item purchased from Chicos FAS by mail, here's a step-by-step guide to help you through the process:

Return Policy:

Before we dive into the return process, it's essential to review Chicos FAS' return policy. According to their website, you can return or exchange items within 30 days of purchase. The item must be in its original condition with all tags attached. Some items, like final sale items, are not eligible for returns or exchanges.

Return by Mail:

To return an item by mail, follow these steps:

1. Get a Return Merchandise Authorization (RMA) number: Before sending back your item, you'll need to obtain an RMA number from Chicos FAS. You can do this by:
   • Visiting the Chicos FAS website and clicking on "Returns" at the bottom of the page.
   • Calling Chicos FAS' customer service at 1-800-321-4411.
   • Sending an email to [email protected] with your order number and reason for return.
2. Pack the item: Carefully package the item in its original packaging, if possible. Make sure to include all original tags, accessories, and paperwork.
3. Attach the RMA number: Write the RMA number on the outside of the package.
4. Ship the item: Send the package to the following address:

Chicos FAS Returns Department P.O. Box 1027 Greensboro, NC 27402-1027

Important:

• Make sure to use a trackable shipping method, as Chicos FAS is not responsible for lost or damaged packages.
• Keep a record of your return tracking number and RMA number for your records.
• Refunds will be processed within 5-7 business days after receiving the returned item.

Exchange or Refund:

Once Chicos FAS receives your returned item, they will process your exchange or refund. If you're exchanging an item, you'll receive a new item with the same value as the original item. If you're requesting a refund, you'll receive a credit back to your original payment method.

That's it! By following these steps, you should be able to successfully return an item purchased from Chicos FAS by mail. If you have any questions or concerns, feel free to reach out to Chicos FAS' customer service team for assistance.