Click and drop royal mail not working

Frustrating!

If the Click & Drop service from Royal Mail is not working for you, here are some troubleshooting steps you can try:

  1. Check the Royal Mail website: Ensure that the Royal Mail website is not experiencing any technical issues. You can check their website's status page or social media accounts to see if there are any known outages or issues.
  2. Check your internet connection: Make sure your internet connection is stable and working properly. Try restarting your router or modem if you're experiencing any issues.
  3. Check your account details: Ensure that your Royal Mail account is set up correctly and that your login credentials are accurate. If you're using a business account, check that your account is active and not suspended.
  4. Check the package details: Verify that the package details are correct, including the sender's and recipient's addresses, package weight, and dimensions.
  5. Check the payment method: Ensure that your payment method is valid and up-to-date. If you're using a credit or debit card, check that it's not expired or declined.
  6. Try a different browser: Sometimes, issues can be browser-specific. Try using a different browser to see if the problem persists.
  7. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve issues. Try doing this and then retry the Click & Drop process.
  8. Contact Royal Mail customer service: If none of the above steps resolve the issue, you can contact Royal Mail's customer service team for assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

Some common issues that may cause Click & Drop not to work include:

If you're still experiencing issues, you may want to consider contacting Royal Mail's customer service team for further assistance.