Comment relancer un client par mail en anglais

Here are some tips and examples of how to re-engage a client through an email in English:

Subject Line:

Body:

  1. Acknowledge and appreciate:
    • "Hi [Client Name], I hope this email finds you well. I wanted to start by thanking you for the opportunity to work with you on [project/service]."
  2. Reiterate the value:
    • "As we discussed, our [project/service] is designed to [briefly explain the benefits]. I believe it can still bring significant value to your [business/organization]."
  3. Highlight recent progress:
    • "I wanted to update you on the current status of [project/service]. We've made good progress on [specific tasks or milestones]."
  4. Address any concerns or questions:
    • "I understand that you may have had some questions or concerns about [specific aspect of the project]. I'd be happy to address them and provide any necessary clarification."
  5. Propose next steps:
    • "To move forward, I recommend [specific action or next step]. This will help us [achieve a specific goal or outcome]."
  6. Show enthusiasm and commitment:
    • "I'm excited about the potential of our [project/service] and I'm committed to ensuring its success. If there's anything I can do to better support you, please don't hesitate to reach out."

Example Email:

Subject: Follow-up on Marketing Campaign Status

Dear [Client Name],

I hope this email finds you well. I wanted to start by thanking you for the opportunity to work with you on your marketing campaign. I believe our collaboration has the potential to significantly increase your online presence and drive more leads to your business.

As we discussed, our campaign is designed to target your key audience and increase brand awareness. I'm pleased to report that we've made good progress on the content creation and social media setup. Our team is now working on the campaign launch and optimization.

I understand that you may have had some questions about the campaign's performance metrics. I'd be happy to address them and provide any necessary clarification. To move forward, I recommend we schedule a call to review the campaign's progress and discuss any adjustments we can make to optimize its performance.

I'm excited about the potential of our campaign and I'm committed to ensuring its success. If there's anything I can do to better support you, please don't hesitate to reach out.

Best regards,

[Your Name]

Remember to keep your email concise, clear, and professional. Make sure to proofread it carefully before sending it to your client.