Complaint email

Here is an example of a complaint email:

Subject: Concern about [Product/Service] Order

Dear [Company Name] Customer Service Team,

I am writing to express my disappointment and frustration with my recent order from your company. On [date], I placed an order for [product/service] with order number [order number]. Unfortunately, the product did not meet my expectations and I am requesting assistance with resolving this issue.

The problem with my order is [briefly describe the issue, e.g. "the product was damaged during shipping", "the product did not match the description", etc.]. I was expecting [what you were expecting, e.g. "a high-quality product", "a product that matched the description", etc.]. Instead, I received [what you actually received, e.g. "a damaged product", "a product that did not match the description", etc.].

I have tried to contact your customer service team previously, but I have not received a satisfactory response. I am hoping that you can assist me in resolving this issue as soon as possible. I would appreciate it if you could [specifically what you are asking for, e.g. "provide a replacement product", "issue a refund", etc.].

My order details are as follows:

I would appreciate it if you could look into this matter and respond to me as soon as possible. If you need any additional information from me, please do not hesitate to ask.

Thank you for your time and attention to this matter.

Sincerely,

[Your Name]

[Your Email Address]

[Your Phone Number]

This is just an example, and you should customize it to fit your specific situation. Remember to: