Complaint mail

Here is a sample complaint email:

Subject: Complaint about [Product/Service]

Dear [Company Name] Customer Service Team,

I am writing to express my disappointment and frustration with my recent experience with [Product/Service] from your company. On [Date], I purchased [Product/Service] from [Location] and have been experiencing [briefly describe the issue].

The specific problem I am facing is [clearly state the issue, e.g. "the product does not work as advertised", "the service was not provided as promised", etc.]. Despite following the instructions and guidelines provided, I have been unable to [briefly describe the steps you took to resolve the issue].

I have tried to resolve this issue on my own by [describe any attempts you made to resolve the issue, e.g. "contacting customer support", "reading the user manual", etc.], but unfortunately, the problem persists. I am extremely dissatisfied with the quality of [Product/Service] and the lack of support provided by your company.

I would appreciate it if you could look into this matter urgently and take necessary steps to resolve the issue. I would like to request [specific resolution, e.g. "a replacement product", "a refund", "compensation", etc.].

My order details are as follows:

• Order number: [Order Number]
• Date of purchase: [Date of Purchase]
• Product/Service: [Product/Service]

I hope that you will take my complaint seriously and take prompt action to resolve this issue. If you require any additional information or clarification, please do not hesitate to contact me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Additional Tips:

• Be clear and concise in your description of the issue.
• Provide specific details about the problem, including dates, times, and locations.
• Keep a polite and professional tone throughout the email.
• Avoid using aggressive or threatening language.
• Proofread your email for spelling and grammar errors before sending it.
• Keep a copy of the email for your records.

Remember to customize the email to fit your specific situation and needs. Good luck with your complaint!