Computer freezes on yahoo mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Before we begin:

1. Make sure your computer is running the latest operating system and browser updates.
2. Try closing other resource-intensive programs or background applications to free up system resources.

Troubleshooting steps:

1. Restart your browser: Sometimes, a simple browser restart can resolve the issue. Close your browser, wait for a few seconds, and then reopen it.
2. Check for browser extensions: Malfunctioning browser extensions can cause issues. Try disabling all extensions and then re-enabling them one by one to identify the problematic extension.
3. Clear browser cache and cookies: Clearing your browser's cache and cookies can help resolve issues with Yahoo Mail. Follow these steps:
   • Go to your browser's settings or preferences.
   • Look for the "Privacy" or "Security" section.
   • Click on "Clear browsing data" or "Clear cookies and site data."
   • Select the time range and data types you want to clear (e.g., "Today" or "All time" for cache and cookies).
   • Click "Clear data" or "Clear cookies."
4. Check for Yahoo Mail issues: Visit the Yahoo Mail Help Center to see if there are any known issues or outages affecting your account.
5. Try a different browser: If the issue persists, try accessing Yahoo Mail using a different browser (e.g., Google Chrome, Mozilla Firefox, or Microsoft Edge).
6. Disable JavaScript: JavaScript can sometimes cause issues with Yahoo Mail. Try disabling JavaScript in your browser and then re-enabling it to see if it resolves the problem.
7. Check for malware: Malware can cause browser freezing issues. Run a full scan with your antivirus software to detect and remove any malware.
8. Update your browser: Ensure your browser is up-to-date, as outdated browsers can cause compatibility issues with Yahoo Mail.
9. Try a different account: If you have multiple Yahoo Mail accounts, try accessing a different account to see if the issue is specific to one account.
10. Contact Yahoo Support: If none of the above steps resolve the issue, you can contact Yahoo Support for further assistance.

Additional tips:

• If you're using a public computer or a shared network, try accessing Yahoo Mail from a different location or network to rule out any network-related issues.
• If you're using a VPN (Virtual Private Network), try disconnecting from the VPN and accessing Yahoo Mail again.

I hope these steps help you resolve the issue with your computer freezing on Yahoo Mail. If you're still experiencing problems, feel free to provide more details, and I'll do my best to assist you further!