Consumer council hk email

The Consumer Council of Hong Kong (CC) is a non-profit organization that aims to protect the interests of consumers in Hong Kong. Here is the contact information, including the email address, of the Consumer Council:

Email:

• [email protected] (General Enquiries)
• [email protected] (Complaints and Feedback)
• [email protected] (Enquiries about Consumer Rights and Responsibilities)

Phone:

• 2929 2222 (Monday to Friday, 9:00 am to 5:30 pm)

Address:

• Consumer Council of Hong Kong
• 19/F, Southorn Centre
• 130 Hennessy Road
• Wan Chai, Hong Kong

Website:

• www.consumer.org.hk

The Consumer Council provides various services, including:

1. Complaint handling: The CC accepts complaints from consumers about products and services and helps to resolve disputes between consumers and traders.
2. Information and education: The CC provides information and education to consumers about their rights and responsibilities, as well as tips on how to make informed purchasing decisions.
3. Research and testing: The CC conducts research and testing on products and services to help consumers make informed decisions and to identify potential problems.
4. Advocacy: The CC advocates for consumer rights and interests through policy initiatives and public awareness campaigns.

If you have any questions or concerns about consumer rights or responsibilities, or if you would like to file a complaint, you can contact the Consumer Council through their email address, phone number, or website.