Contact royal mail about missing post

Here are the steps to contact Royal Mail about missing post:

Online

1. Visit the Royal Mail website at www.royalmail.com.
2. Click on "Help & Support" at the top of the page.
3. Select "Missing Mail" from the drop-down menu.
4. Fill out the online form with your details, including your name, address, and a description of the missing item.
5. Upload any relevant photos or documents (e.g. proof of posting, tracking number).
6. Submit the form.

Phone

1. Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
2. Explain your situation to the customer service representative and provide your details.
3. They will ask you to provide more information about the missing item, including the tracking number (if applicable).

Post Office

1. Visit your local Post Office branch.
2. Speak to a member of staff and explain your situation.
3. They will assist you in completing a missing mail form and provide guidance on the next steps.

Additional Tips

• Make sure you have all relevant information ready, including the tracking number (if applicable), the date you posted the item, and a description of the item.
• Keep a record of your correspondence with Royal Mail, including dates, times, and details of conversations.
• If you're unable to find the missing item, Royal Mail may be able to provide a refund or compensation.

Remember to stay calm and patient when contacting Royal Mail about missing post. They have a process in place to help resolve these issues, and their customer service team is there to assist you.