Contact royal mail about undelivered parcel

Here are the steps to contact Royal Mail about an undelivered parcel:

Option 1: Online

1. Go to the Royal Mail website: www.royalmail.com
2. Click on "Help & Support" at the top of the page
3. Select "Track a parcel" and enter your tracking number
4. If your parcel is showing as "undelivered", click on "Contact us" and fill out the online form with your details and a brief description of the issue

Option 2: Phone

1. Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm)
2. Explain the issue with your parcel and provide your tracking number
3. A customer service representative will assist you in resolving the issue

Option 3: Email

1. Send an email to Royal Mail's customer service team: [email protected]
2. Include your tracking number, a brief description of the issue, and your contact details
3. A customer service representative will respond to your email and assist you in resolving the issue

Additional Tips

• Make sure you have your tracking number handy, as this will help Royal Mail locate your parcel and assist you more efficiently.
• Be prepared to provide additional information, such as your name, address, and a description of the parcel, to help Royal Mail investigate the issue.
• If you're unable to contact Royal Mail, you can also try contacting the sender of the parcel to see if they can provide any additional information or assistance.