Contact royal mail via email
Here is the contact information for Royal Mail's customer service team via email:
General Enquiries:
Tracking and Delivery Issues:
Complaints:
Business Enquiries:
Parcelforce Enquiries:
Special Delivery Enquiries:
Other Departments:
- For other departments such as Marketing, HR, or Finance, you can use the following email address: [email protected]
Please note that Royal Mail's customer service team is available Monday to Friday, 8am to 6pm, and Saturday, 8am to 1pm. They may respond to your email outside of these hours, but you can expect a response within 24 hours.
Before contacting Royal Mail via email, you may want to check their website for answers to frequently asked questions or to track your parcel.