Detour bars recall email
Here's an example of a recall email for Detour Bars:
Subject: Important Recall Notice: Detour Bars
Dear Valued Customer,
We are writing to inform you that we have issued a voluntary recall of certain lots of Detour Bars due to a potential issue with the product's packaging. The affected products were distributed nationwide and may have been purchased at various retailers.
The recall is limited to the following lots of Detour Bars:
- Lot #1234, Expiration Date: 02/2023
- Lot #5678, Expiration Date: 03/2023
- Lot #9012, Expiration Date: 04/2023
The affected products may have a compromised seal, which could cause the product to become contaminated or spoiled. While there have been no reported illnesses or injuries associated with this issue, we are taking this precautionary measure to ensure the safety and quality of our products.
If you have purchased any of the affected lots of Detour Bars, please follow these steps:
- Check the packaging of your Detour Bars to see if the lot number and expiration date match the affected lots listed above.
- If your product matches the affected lot, please stop consuming it immediately and dispose of it properly.
- Contact our customer service team at [phone number] or [email address] to request a full refund or replacement product.
We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. Your safety and satisfaction are our top priority, and we are committed to providing you with the highest quality products.
If you have any questions or concerns, please do not hesitate to contact us. We are available to assist you Monday through Friday, 9:00 AM to 5:00 PM EST.
Thank you for your cooperation and understanding.
Sincerely,
[Your Name] Customer Service Representative Detour Bars