Do royal mail and parcelforce work together
Royal Mail and Parcelforce are two separate companies, but they do have a close relationship. Here's how they work together:
- Shared ownership: Royal Mail and Parcelforce are both owned by Royal Mail Group, a UK-based postal and logistics company. This means they share the same parent company, but they operate as separate entities with their own management structures and services.
- Cooperation on delivery: Royal Mail and Parcelforce work together to deliver mail and parcels across the UK. They share resources, such as delivery vehicles and staff, to ensure efficient and reliable delivery services.
- Parcelforce uses Royal Mail's infrastructure: Parcelforce uses Royal Mail's extensive network of post offices, sorting offices, and delivery routes to deliver its parcels. This allows Parcelforce to leverage Royal Mail's existing infrastructure and reduce its own costs.
- Royal Mail handles Parcelforce's mail: Royal Mail handles the sorting and delivery of Parcelforce's mail, including letters, packets, and parcels. This allows Parcelforce to focus on its core business of delivering larger and heavier parcels.
- Shared customer service: Both Royal Mail and Parcelforce offer customer service support to their customers. They share a common customer service platform, which allows them to provide a consistent and efficient service to their customers.
- Collaboration on innovation: Royal Mail and Parcelforce collaborate on innovation projects, such as developing new technologies and services to improve the efficiency and reliability of their delivery operations.
In summary, while Royal Mail and Parcelforce are separate companies, they work closely together to deliver mail and parcels across the UK. They share resources, infrastructure, and expertise to provide a reliable and efficient service to their customers.