Do royal mail do dbs checks

Royal Mail, as an employer, is required to conduct Disclosure and Barring Service (DBS) checks on certain employees and individuals who work with vulnerable groups, such as children and adults with care and support needs.

Royal Mail's DBS checking policy is designed to ensure that employees who work with vulnerable groups are suitable for the role and do not pose a risk to those they work with.

Here are some scenarios where Royal Mail may conduct DBS checks:

  1. Postmasters and Postmistresses: Royal Mail may conduct DBS checks on postmasters and postmistresses who work in post offices, especially those that handle cash and provide services to vulnerable customers.
  2. Delivery and Collection Staff: Royal Mail may conduct DBS checks on delivery and collection staff who work in areas with high levels of crime or where they may have unsupervised access to customers' homes.
  3. Customer Service Representatives: Royal Mail may conduct DBS checks on customer service representatives who work in call centers or face-to-face customer service roles, especially those that involve handling sensitive or confidential information.
  4. Contractors and Agency Workers: Royal Mail may also conduct DBS checks on contractors and agency workers who work on their behalf, especially those who have access to vulnerable groups or sensitive information.

The type of DBS check conducted by Royal Mail will depend on the role and the level of access the individual has to vulnerable groups. The checks may include:

It's worth noting that Royal Mail's DBS checking policy is subject to change, and the company may conduct DBS checks on a case-by-case basis depending on the specific requirements of the role and the individual's circumstances.