Do royal mail have live chat
Yes, Royal Mail does offer live chat support on their website. You can access the live chat feature by following these steps:
- Go to the Royal Mail website (www.royalmail.com)
- Click on the "Help" tab at the top of the page
- Select "Contact Us" from the drop-down menu
- Click on "Live Chat" from the options listed
- Fill in your name, email address, and a brief description of your query
- Click "Start Chat" to initiate the live chat session
The live chat service is available Monday to Friday, 8am to 6pm, and Saturday, 8am to 1pm. Please note that the live chat service may not be available during peak periods or in the event of high volumes of traffic.
Additionally, Royal Mail also offers other ways to contact them, including:
- Phone: 03457 740 740 (Monday to Friday, 8am to 6pm, and Saturday, 8am to 1pm)
- Email: [email protected]
- Post: Royal Mail Customer Services, PO Box 179, Uxbridge, UB8 1HB
- Social Media: Royal Mail has a presence on various social media platforms, including Twitter, Facebook, and Instagram, where you can reach out to them with your queries.
Please note that the availability and hours of operation for these contact methods may vary.