Do royal mail have online chat
Yes, Royal Mail does have an online chat service. You can use their online chat service to get help and support with various queries, such as:
- Tracking your parcels
- Reporting lost or damaged items
- Changing your address
- Getting help with sending a parcel
- And more!
To access the online chat service, you can follow these steps:
- Go to the Royal Mail website (www.royalmail.com)
- Click on the "Help" tab at the top of the page
- Select "Chat with us" from the drop-down menu
- Fill in your name and email address (if you haven't already)
- Choose your query category (e.g. "Tracking", "Sending", etc.)
- Start chatting with one of their customer service agents!
Please note that the online chat service is available Monday to Friday, 8am to 6pm (excluding bank holidays). If you're outside of these hours, you can still contact Royal Mail through their phone number or email.
Hope that helps!