Do royal mail redelivery
Yes, Royal Mail offers a redelivery service for packages that are unable to be delivered to the recipient's address on the first attempt. Here are the details:
Redelivery Options:
- Redelivery to a Neighbour: If the delivery driver is unable to deliver your package, they may be able to leave it with a neighbour. You can specify up to 3 neighbours who are willing to accept the package.
- Redelivery to a Safe Place: If you're not at home, the delivery driver may be able to leave your package in a safe place, such as your shed, garage, or porch. You can specify a safe place when you're not at home.
- Redelivery to a Post Office: If the delivery driver is unable to deliver your package, they may be able to take it to a nearby Post Office for you to collect.
- Redelivery to a Royal Mail Delivery Office: If the delivery driver is unable to deliver your package, they may be able to take it to a Royal Mail Delivery Office for you to collect.
How to Request Redelivery:
To request redelivery, you can:
- Contact Royal Mail Customer Service: You can call Royal Mail's customer service number (03457 740 740) or email them at [email protected] to request redelivery.
- Use the Royal Mail Tracking Website: You can track your package on the Royal Mail website and request redelivery from there.
- Contact the Sender: If you're unable to contact Royal Mail, you can contact the sender of the package to request redelivery.
Redelivery Fees:
There may be a fee for redelivery, depending on the service you choose. Here are the fees for each option:
- Redelivery to a Neighbour: Free
- Redelivery to a Safe Place: Free
- Redelivery to a Post Office: £1.20
- Redelivery to a Royal Mail Delivery Office: £1.20
Please note that these fees are subject to change, so it's always best to check with Royal Mail for the most up-to-date information.