Do royal mail send out text messages
Yes, Royal Mail, the UK's postal service, does send out text messages to customers. They use SMS (Short Message Service) and MMS (Multimedia Messaging Service) to communicate with customers about various aspects of their services. Here are some examples of when Royal Mail might send you a text message:
- Delivery updates: Royal Mail may send you a text message to inform you of a delivery attempt, a missed delivery, or a change in delivery status.
- Tracking updates: If you've tracked a parcel using Royal Mail's tracking service, you may receive text updates on the parcel's status, such as "out for delivery" or "delivered".
- Special delivery notifications: If you've opted for Royal Mail's Special Delivery service, you may receive a text message when the parcel is out for delivery or has been delivered.
- Account updates: Royal Mail may send you text messages to inform you of changes to your account, such as a change in your address or a new credit card payment.
- Promotional offers: Occasionally, Royal Mail may send you text messages with promotional offers, such as discounts or special deals on their services.
To receive these text messages, you'll need to have opted-in to receive SMS notifications from Royal Mail. You can do this by:
- Registering for a Royal Mail account online or through their mobile app.
- Providing your mobile phone number when creating or updating your account.
- Checking the box to agree to receive SMS notifications when prompted.
Keep in mind that Royal Mail may also send you text messages to inform you of issues with your account or to request additional information to complete a delivery.