Do royal mail text about unpaid shipping fee
Yes, Royal Mail may send you a text message to inform you about an unpaid shipping fee. Here are some possible scenarios:
- Unpaid postage: If you've sent a parcel or letter without paying the correct postage, Royal Mail may send you a text message to remind you to pay the outstanding balance.
- Failed delivery: If a parcel or letter couldn't be delivered due to an incorrect or incomplete address, Royal Mail may send a text message to ask you to update your address or arrange for redelivery.
- Payment due: If you've used a Royal Mail service that requires payment, such as a tracked or signed-for service, and you haven't paid the fee, you may receive a text message to remind you to settle the bill.
The text message may look something like this:
"Royal Mail: Unpaid postage fee of £[amount] for parcel [parcel number]. Please pay online at [website URL] or contact us on [phone number]."
If you receive such a text message, you should:
- Check your account: Log in to your Royal Mail account to verify the outstanding balance and the parcel details.
- Pay the fee: You can usually pay the fee online or by phone. Make sure to pay the correct amount to avoid any further issues.
- Contact Royal Mail: If you're unsure about the fee or have any questions, you can contact Royal Mail's customer service team for assistance.
Remember to keep an eye on your account and respond promptly to any text messages from Royal Mail to avoid any issues with your mail or parcel delivery.