Does ebay credit fee if itemlost in mail

According to eBay's policies, if an item is lost in the mail, the buyer is not responsible for the loss. However, the seller is still responsible for providing proof of shipping and ensuring that the item was properly packaged and shipped.

Here's what eBay says:

In the event of a lost item, the seller should:

  1. Contact the shipping carrier to file a claim and provide proof of shipping.
  2. Provide the buyer with a tracking number and proof of shipping.
  3. Keep a record of the shipping details, including the tracking number, shipping carrier, and date of shipment.

If the seller is unable to provide proof of shipping or the item is lost in transit, the buyer may request a refund or a replacement item. In this case, the seller may need to provide additional documentation or evidence to support their claim.

It's worth noting that eBay's policies also state that sellers are responsible for ensuring that items are properly packaged and shipped to prevent loss or damage. If an item is damaged during shipping, the seller may be responsible for replacing the item or providing a refund.

In summary, while the buyer is not responsible for a lost item, the seller is still responsible for providing proof of shipping and ensuring that the item was properly packaged and shipped. If an item is lost in transit, the seller should contact the shipping carrier to file a claim and provide proof of shipping to the buyer.