Does informed delivery ever miss mail
Informed Delivery is a service provided by the United States Postal Service (USPS) that sends digital previews of incoming mail and packages to customers' email inboxes. While Informed Delivery is designed to provide accurate and timely information about incoming mail, it's not perfect and can occasionally miss mail.
Here are some reasons why Informed Delivery might miss mail:
- Mail not scanned: Informed Delivery relies on mail carriers scanning mail as they deliver it. If a carrier fails to scan a piece of mail, it won't be included in the digital preview.
- Mail not processed: Informed Delivery processes mail at the USPS's processing facilities. If a piece of mail is not processed correctly or is delayed in processing, it may not be included in the digital preview.
- Mail not eligible: Informed Delivery only includes mail that meets specific criteria, such as being a letter, flat, or package, and being addressed to the customer's address. If a piece of mail doesn't meet these criteria, it won't be included in the digital preview.
- Technical issues: Like any digital service, Informed Delivery can experience technical issues, such as server errors or connectivity problems, which can cause mail to be missed.
- Mail not delivered: If a piece of mail is not delivered to the customer's address, it won't be included in the digital preview.
If you suspect that Informed Delivery has missed a piece of mail, you can:
- Check your email: Make sure you're checking your email regularly, as Informed Delivery sends digital previews daily.
- Contact the USPS: Reach out to your local post office or contact the USPS customer service number (1-800-275-8777) to report the missing mail.
- Check your mail carrier: If you're concerned about a specific piece of mail, you can ask your mail carrier if they've delivered it.
Remember that Informed Delivery is a service designed to provide a general overview of your incoming mail, and it's not a guarantee that every piece of mail will be included.