Does mail chimp have a support desk
Yes, Mailchimp has a support desk that offers various ways to get help with your account and questions. Here are some ways to contact Mailchimp support:
- Mailchimp Help Center: Mailchimp has an extensive Help Center with articles, tutorials, and FAQs that cover a wide range of topics. You can search for specific topics or browse through the categories.
- Email Support: You can submit a support request via email by clicking on the "Help" button at the top of the Mailchimp dashboard and selecting "Contact Support". Fill out the form with your question or issue, and a support agent will respond to you via email.
- Live Chat: Mailchimp offers live chat support during business hours (Monday to Friday, 9:00 AM to 5:00 PM EST). You can initiate a live chat by clicking on the "Help" button and selecting "Live Chat".
- Phone Support: Mailchimp also offers phone support for urgent issues. You can call them at (1-877-626-4242) during business hours (Monday to Friday, 9:00 AM to 5:00 PM EST).
- Community Forum: Mailchimp has a community forum where you can ask questions, share knowledge, and get help from other users and Mailchimp experts.
- Twitter Support: Mailchimp has a dedicated Twitter support handle (@MailchimpSupport) where you can tweet your questions or issues and get help from their support team.
Remember to always check the Mailchimp Help Center and FAQs before reaching out to support, as your question may have already been answered.