Does royal mail collect parcels from your home
In the UK, Royal Mail typically collects parcels from your home, but there are some exceptions and additional services you can use to make it more convenient. Here's what you need to know:
Standard Collection: Royal Mail's standard collection service is usually available for parcels up to 30kg (66lbs) in weight and 1.5m (4.9ft) in length. They will collect your parcel from your home or business address, but you need to make sure someone is available to sign for the parcel.
Special Delivery: If you need to send a parcel that requires a signature upon delivery, you can use Royal Mail's Special Delivery service. This service guarantees delivery by 1pm or 9am, depending on the option you choose. In this case, Royal Mail will collect the parcel from your home or business address, and you'll need to be available to sign for it.
Parcelforce: If you need to send a larger or heavier parcel, you may need to use Parcelforce, a separate service from Royal Mail. Parcelforce has its own collection and delivery network, and you'll need to book a collection or drop off your parcel at a Parcelforce depot.
Collection from a Post Office: If you're unable to receive a parcel at your home, you can arrange for it to be collected from a Post Office branch. This service is available for Royal Mail and Parcelforce parcels.
Booking a Collection: To book a collection from your home, you can:
- Use Royal Mail's online booking service: www.royalmail.com/book-a-collection
- Call Royal Mail's customer service: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Visit your local Post Office branch
Remember to check the Royal Mail website or contact their customer service for more information on their collection services and any specific requirements or restrictions that may apply.