Does royal mail deliver outside property

Royal Mail, the UK's postal service, has a policy regarding delivery to outside properties. Here's what you need to know:

General Policy:

Royal Mail aims to deliver mail and parcels to the nearest accessible point on the property, which is usually the front door or a designated delivery point. However, if the property has no front door or a secure entrance, they may deliver to an alternative location, such as:

  1. A designated delivery point, like a porch or a shed.
  2. A communal area, like a lobby or a mailroom.
  3. A neighbor's property, if the recipient has given permission.

Exceptions:

There are some exceptions to this policy:

  1. Properties with no accessible point: If the property has no front door or a secure entrance, Royal Mail may deliver to a nearby location, such as a nearby business or a neighbor's property.
  2. Properties with restricted access: If the property has restricted access, such as a gated community or a property with a secure entrance, Royal Mail may deliver to a designated delivery point or a nearby location.
  3. Properties with special requirements: If the property has special requirements, such as a mailbox or a delivery point for a specific type of mail (e.g., a postbox for large items), Royal Mail will deliver to that location.

What to do if your mail is not delivered:

If you're concerned about your mail not being delivered to your property, you can:

  1. Contact Royal Mail Customer Service: You can report the issue to Royal Mail's customer service team, who will investigate and try to resolve the problem.
  2. Check with your neighbors: If you're not sure where your mail is being delivered, you can ask your neighbors if they've received any mail for you.
  3. Consider alternative delivery options: If you're experiencing persistent issues with mail delivery, you may want to consider alternative delivery options, such as having your mail delivered to a nearby post office or a secure mailbox.

Remember to always check with your local Royal Mail office or customer service team for specific guidance on delivery to your property.