Does royal mail postman have to put mail through letterbox

In the United Kingdom, Royal Mail postmen and women are generally required to deliver mail through the letterbox, unless there are specific circumstances that prevent them from doing so. Here are some exceptions:

  1. Large or bulky items: If a parcel or package is too large to fit through the letterbox, the postman may leave it at the doorstep or in a designated safe place, such as a porch or a secure area.
  2. Letterboxes with restricted access: If a letterbox is locked or has restricted access, the postman may not be able to deliver mail through it. In this case, they may leave a card asking the recipient to collect their mail from a local post office or arrange for redelivery.
  3. Health and safety concerns: If a letterbox is damaged or poses a health and safety risk, the postman may not be able to deliver mail through it. In this case, they may leave a card asking the recipient to contact Royal Mail to arrange an alternative delivery method.
  4. Special delivery instructions: If a recipient has requested special delivery instructions, such as "leave at back door" or "deliver to a specific person," the postman will follow these instructions.
  5. Error or damage: If a letterbox is damaged or the postman is unable to deliver mail through it due to an error, they may leave a card asking the recipient to contact Royal Mail to resolve the issue.

It's worth noting that Royal Mail postmen and women are trained to deliver mail efficiently and safely, and they will always try to deliver mail through the letterbox whenever possible. However, if there are specific circumstances that prevent them from doing so, they will follow the guidelines and procedures outlined above.