Doheny complaints email

Here is an example email that you could use to report a complaint to Doheny Eye Institute:

Subject: Complaint/Concern about [Specific Issue]

Dear Doheny Eye Institute,

I am writing to express my disappointment and frustration with my recent experience at your facility. On [Date], I visited your office for [Reason for Visit] and encountered the following issues:

[State the specific issue or issues you experienced, e.g. long wait time, poor communication, unprofessional staff, etc.]

I was expecting a more [State what you were expecting, e.g. prompt and courteous service, accurate diagnosis, etc.]. Unfortunately, my experience fell short of my expectations.

I would appreciate it if you could look into this matter and take steps to address the issues I have raised. I would also like to request a [State what you would like to happen as a result of your complaint, e.g. a refund, a follow-up appointment, etc.].

My contact information is as follows:

• Name: [Your Name]
• Email: [Your Email]
• Phone: [Your Phone Number]

I hope that you will take my complaint seriously and take prompt action to resolve the issue. If you need any additional information from me, please do not hesitate to contact me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

You can also use the contact form on the Doheny Eye Institute website to submit your complaint.