E mail uber support
Here's an example email you could send to Uber support:
Subject: [Your Issue/Concern]
Dear Uber Support Team,
I am writing to report an issue/concern with my recent Uber experience. Here are the details:
- Date of incident: [Insert date]
- Time of incident: [Insert time]
- Location: [Insert location]
- Type of ride: [Insert type of ride, e.g. UberX, UberPool, etc.]
- Vehicle number/Plate number: [Insert vehicle number or plate number, if available]
The issue/concern I experienced was [Insert brief description of the issue, e.g. "driver was late", "driver took a wrong route", "issue with payment", etc.].
I would appreciate it if you could look into this matter and take appropriate action. If you need any additional information from me, please don't hesitate to ask.
Thank you for your time and assistance.
Sincerely,
[Your Name]
You can also include any additional information that you think would be helpful for the support team to know, such as:
- A screenshot of the issue (e.g. a photo of the incorrect route taken by the driver)
- A copy of your receipt or payment confirmation
- Any relevant conversation logs or chat transcripts with the driver or Uber support
Remember to keep your email concise and clear, and to include all the necessary details so that the support team can effectively assist you.