Ecu email help

East Carolina University (ECU) email help! Here are some common issues and solutions to get you started:

Logging in:

• Go to ecu.edu and click on "My ECU" at the top right corner.
• Enter your PirateID (username) and password.
• If you're having trouble logging in, try resetting your password or contact the ECU Help Desk.

Email Settings:

• Your ECU email address is usually in the format of [yourname]@ecu.edu.
• You can access your email through the My ECU portal or by using an email client like Microsoft Outlook or Mozilla Thunderbird.
• Make sure your email client is set up to use the correct server settings:
  • Server: outlook.office365.com
  • Port: 587 (for sending) or 993 (for receiving)
  • Encryption: TLS or SSL

Common Issues:

• Email not syncing: Try restarting your email client or checking your internet connection.
• Email not receiving: Check your spam folder or contact the ECU Help Desk if you're not receiving emails.
• Email not sending: Check your email client settings or contact the ECU Help Desk if you're having trouble sending emails.

ECU Help Desk:

• Phone: (252) 328-9866
• Email: [email protected]
• Hours: Monday - Friday, 8:00 AM - 5:00 PM (EST)

Additional Resources:

• ECU's IT website: it.ecu.edu
• ECU's Email FAQ: it.ecu.edu/email-faq

If you're still having trouble with your ECU email, feel free to ask me, and I'll do my best to help you troubleshoot the issue!